SKINCARE FAQ

closed Sundays and Tuesdays

651-247-0225

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What kind of facial do I need?
For your first facial, it is a good idea to select the Ultimate Experience Facial, as this is the 60 minute classic customizable treatment designed to fit your needs. We will completely customize your facial to your skin’s unique needs at the time of service.  Just let Krista know during your consultation what your concerns are, and she will pick the correct treatment for you!

Will my skin look red or break out after a facial?
No.  Depending on the sensitivity of your skin, you may see a bit more pink, due to circulation in the skin, but this is normal, and good for new skin growth, hydration, infusion of serums and overall skin health.

Will I have peeling after a facial?  
It depends.  If it has been months since your last treatment, or you never exfoliate at home, the skin is stimulated to turn over dead skin cells during a professional treatment, so you may see some flaking or dryness as new skin cells are generated. This can be a completely normal side effect of a facial, depending on your current routine at home.  If this concerns you, the IMAGE hydrating enzyme mask would be the perfect at home treatment 3-4 days after your facial to help with any flaking/dryness

Do I want a peel or a facial?
IMAGE clinical couture peels are completely customizable to your skin. The IMAGE signature facelift is great for all skin types, sensitive, dry, rosacea prone, and a great starter to the acne, wrinkle, lightening lifts. You can add a lift (peel) to your facial, just book SPA peel for your appointment. Please contact Krista with more questions.

Can i wear makeup after a facial?
Yes, but you won’t want to! Stick with mineral based makeup, and make sure your brushes are recently washed and clean of bacteria.

How often should I have a facial?
Because the life cycle of a skin cell is 4-6 weeks, ideally, a treatment is recommended every month.  Realistically for some, every season change is key, so you can adjust your skincare home products as your skin changes with the weather.

What is your cancellation policy?
Please move or change your appointment at least 24 hours in advance.  Appointments that are no showed will be charged the full price to the credit card held on file, 50% of the service price will be charged for late cancellations.

How do I continue to glow at home?
All our products are available for home use and can be purchased after the service. Krista will recommend what products would give you the best results for your skin for your homecare routine.

What is your product philosophy?
IMAGE skincare products contain pure essential oils with ingredients derived from natural sources and are free of parabens, sodium lauryl sulfates and artificial colors. Packaging is recyclable and printed with soy-based ink. Beauty is far more than cosmetic – it is about healthy skin, a healthy body and a healthy environment.

What is your return policy?
Unopened product can be exchanged or returned for credit within 30 days of purchase.

krista leigh olson esthetics